A Singles batch pairs one donor coupon with its matching check. Accurate scanning in JobScan is the crucial first step that feeds both pieces into AQ2, keeping gift details and scanline linked for later data entry, bank deposit, and Salesforce updates. Follow the steps below to keep donations moving smoothly.
There are known issues that may arise when scanning. Learn how to resolve them.
1. Turn on the Scanner
2. Open JobScan.
3. Click New Batch.
4. Click the + by Luminate.
5. Doubleclick Singles.
6. Place a stack of coupons and checks together in the right side of the scanner.
Do not place more than 50 checks and coupons at a time in the scanner.

7. Click Ok.
8. Click Start.
As the system scans, you will see both a related coupon and check on the screen next to each other.
9. When the left hand side fills up, remove the items that have been scanned.
10. Place the scanned items next to the sheet of paper with the batch number.
11. Add another stack of coupons and checks on the right hand side of the scanner.
12. Repeat until you've reached the end of the batch.
When the batch has completed, the screen will return to the screen with the. AQ2 logo and the Luminate folder.