Recent updates
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Navigating the Individual MP Outcome Area List View Page
Updated onArticleWhen a client enters Make Progress, we track their progress in five areas: Spiritual, Emotional, Relational, Vocational, and Housing. Staff actions are logged to show client progress visually. This article explains how to navigate the Outcome Area list view page, where staff can see all Task Points and overall points a client has in a specific Outcome area.
Next Steps I'm a VTS or VDT, Now What? Outcomes
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Navigating Outcomes on the Make Progress Program Engagement
Updated onArticleWhen a client enters Make Progress, we track their progress in five outcome areas: Spiritual, Emotional, Relational, Vocational, and Housing. Actions taken by Make Progress staff are logged in the system, visually displaying client progress on the Make Progress Program Engagement. This allows staff to know at any moment where the client is in meeting their outcomes. This article describes how to navigate the visual Outcomes on the Make Progress Program Engagement.
Next Steps I'm a VTS or VDT, Now What? Outcomes
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Tracking Outcomes as a Retention Coach
Updated onArticleWhen a client enters Next Steps, Retention Coaches track their progress in two outcome areas: Spiritual in Make Progress and Retain Employment in Sustain and Grow. Actions taken by Next Steps staff are logged in the system, visually displaying client progress on the Make Progress Program Engagement. This allows staff to know at any moment where the client is in meeting their outcomes. This article describes how to track outcomes as a Retention Coach.
Next Steps I'm a Retention Coach, Now What? Outcomes
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Navigating the Individual SG Outcome Area List View Page
Updated onArticleWhen a client enters Sustain and Grow, we track their progress in three areas: Rooted in Community, Retain Employment, and Secure Sustainable Housing. Staff actions are logged to show client progress visually. This article explains how to navigate the Outcome Area list view page, where staff can see all Task Points and overall points a client has in a specific Outcome area.
Next Steps I'm a Retention Coach, Now What? Outcomes
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Navigating Outcomes on the Sustain and Grow Program Engagement
Updated onArticleWhen a client enters Sustain and Grow, we track their progress in three outcome areas: Rooted in Community, Retain Employment, and Secure Sustainable Housing. Actions taken by the Sustain and Grow staff are logged in the system, visually displaying client progress on the Sustain and Grow Program Engagement. This allows staff to know at any moment where the client is in meeting their outcomes. This article describes how to navigate the visual Outcomes on the Sustain and Grow Program Engagement.
Next Steps I'm a Retention Coach, Now What? Outcomes
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Tracking Outcomes as an MP Leader
Updated onArticleWhen a client enters Make Progress, MP Leaders track their progress in one outcome area: Housing. Actions taken by Make Progress staff are logged in the system, visually displaying client progress on the Make Progress Program Engagement. This allows staff to know at any moment where the client is in meeting their outcomes. This article describes how to track outcomes as an MP Leader.
Make Progress I'm a Make Progress Leader, Now What? Outcomes
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Tracking Outcomes as a SW/CRS
Updated onArticleWhen a client enters Make Progress, SW/CRS track their progress in three outcome areas: Spiritual, Vocational, and Housing. Actions taken by Make Progress staff are logged in the system, visually displaying client progress on the Make Progress Program Engagement. This allows staff to know at any moment where the client is in meeting their outcomes. This article describes how to track outcomes as a SW/CRS.
Make Progress I'm a CRS, Now What? Outcomes
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Tracking Outcomes as a VTM
Updated onArticleWhen a client enters Make Progress, VTMs track their progress in two outcome areas: Spiritual and Relational. Actions taken by Make Progress staff are logged in the system, visually displaying client progress on the Make Progress Program Engagement. This allows staff to know at any moment where the client is in meeting their outcomes. This article describes how to track outcomes as a VTM.
Make Progress I'm a Vocational Training Manager, Now What? Outcomes
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Recording Medications
Updated onArticleWhen clients arrive on campus for the first time, or as they visit the doctor, they'll bring prescribed medications with them on campus. When this occurs, CLAs and CLLs take their medication, store it, and log what they're prescribed in Salesforce. This article describes how to record a new medication. To learn how to mark a medication as disposed, click here.
Next Steps I'm a Campus Director, Now What? (copied) Medications
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Marking a Medication as Disposed
Updated onArticleAs clients are no longer required to take a medication, we need to dispose of it. This article describes how to mark a medication as disposed. To learn how to record a new medication, click here.
Next Steps I'm a Campus Director, Now What? (copied) Medications