The My SG Lead Performance dashboard lets you quickly gauge how well you're meeting your role expectations. The Event Metrics section tracks three things each based on attendance records for sessions where you are listed as a Service Provider:
• Sessions Led how often you teach Orientation or facilitate Client Empowerment Events
• Attendance Entered whether you record attendance for the sessions you facilitate within 48 hours.
• Trainings Attended your participation in required staff training
Reviewing these metrics helps confirm that every event you lead, facilitate, or record is captured, highlights any gaps in your facilitation duties, and points to areas for growth.
This article explains each metric in detail and shows you how to interpret your results.
Client Empowerment Events
A Client Empowerment Event is considered facilitated by you if you are listed as either the primary or secondary service provider, and the attendance for that class has been submitted.
The below two reports show how many Client Empowerment Events you facilitated each month. Client Empowerment Events are Service Schedules and Sessions with a Class/Group Type of Client Empowerment Event.
1. 🗓️Facilitates Min. Monthly Client Empower Events (Last 30 Days): This tile shows how many Client Empowerment Events you taught in the last 30 days.
2. 🗓️Infractions & Strikes Created w/in 48 Hours (Last 90 Days): This tile shows how many Client Empowerment Events you taught each month in the last 90 days.
Weekly Orientation
The reports below require you to be listed as either the Primary or Other Service Provider for an Orientation Session. If you enter attendance but aren't listed as a Provider, make sure to update it.
Weeks with no clients entering Sustain & Grow are automatically skipped. They wont display in the report and will not impact your performance metrics.
3. 📖Conducts Weekly Orientation to Help Clients Transition into SG (Last 30 Days): This tile displays the percentage of weekly Orientation Sessions you led over the past 30 days.
4. 📖Conducts Weekly Orientation to Help Clients Transition into SG (Last 90 Days): This tile displays the percentage of weekly Orientation Sessions you led over the past 90 days.
Recovery Attendance
The reports below require you to be listed as either the Primary or Other Service Provider for a Recovery Meeting Session. If you enter attendance but aren't listed as a Provider, make sure to update it.
The timeliness of attendance reports is calculated by subtracting the Service Session Date and Time from the Date and Time when your class or group attendance was updated.
5. 🔺Recovery Attendance Created within 48 Hours (Last 30 days): This tile shows whether attendance for Recovery Meeting sessions in the last 30 days was submitted on time (within 48 hours of the session) or late.
6. 🔺Recovery Attendance Created within 48 Hours (Last 90 days): This tile shows whether attendance for Recovery Meeting sessions in the last 90 days was submitted on time (within 48 hours of the session) or late.
Your Staff Training Attendance
7. Achieve a 100% completion rate of required training (This Fiscal Year): This tile displays the percentage of mandatory staff trainings you've attended this fiscal year. Your attendance is recorded by leaders, trainers, and HR immediately after each required session.
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