The My SG Lead Performance dashboard gives you a clear view of your performance and helps you meet role expectations. A key part is your infraction and strike metrics, which track how well you document community living infractions and engagement strikes. Understanding these metrics helps you manage your responsibilities and improve where needed.
This article explains how to read your Client Note Metrics.
The reports described below include both active and inactive clients on your caseload during the time period described.
48-Hour Infraction/Strike Creation
The below two reports are calculated by subtracting your Incident Start Date and Time from the Date and Time your Infraction or Strike was created.
*Note that weekends are included in the 48 hours.
1. ⚠️Infractions & Strikes Created w/in 48 Hours (Last 30 Days): This tile shows whether your infractions and strikes from the last 30 days were completed on time (within 48 hours of the incident) or submitted late.
2. ⚠️Infractions & Strikes Created w/in 48 Hours (Last 90 Days): This tile shows whether your infractions and strikes from the last 90 days were completed on time (within 48 hours of the incident) or submitted late.
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