1. Turn on the Scanner
2. Open Job Scan
3. Click New Batch
4. Click on the drop down box that says Luminate
5. Double click on which batch type you will scan first
6. Once you choose a batch type, do not place too many coupons and checks in the scanner at once
Problems during Scanning
There are a variety issues that may occur while processing checks. Below are a list of a few common issues and how to address them.
Document Type Not Recognized
When running singles, the scanner may get confused and need clarification of what type of document it just scanned. Click on the drop down box and select the document type based on what is displayed. Above is an example of a check so the Doc Type should say Check.
Routing Number Missing
The scanner didn't recognize or read the routing, bank, and check number (i.e. the bottom numbers on the check). You need to enter that information in the MCIR line. You'll start the numbers with D every time you see a : and then C right before the check number. Example from above should read : d061000104d8810901663c7741. This should populate the check number for you automatically and you will need to verify the amount and continue.
If the system jumps to the amount field prior to completing the MCIR number, you will need to enter the Amount first and then go back and update the MCIR number.
Scanner Stops - Remove Coupon + Check and Rescan
When this message appears, remove the check and coupon from the scanner in the middle tray (verify the check and coupon match). Hit enter to allow the check to enter through the scanner. Add that coupon and check to the end of the batch and rescan it. When you go to the Data Entry screen the batch will be labeled as Incomplete - you will need to remove the Transactions (note the Reject Column will say "Wrong Document Type" in order to actually complete Data Entry.
