RingCentral for Salesforce lets you easily log previous text activity to donors and volunteers directly from your Salesforce account.
This article shares how to log a previous text made or received through the RingCentral Apps or Desk Phone in Salesforce. To learn how to make a call through RingCentral for Salesforce, click here.
Log a Previous Text
1. Click on the phone icon in the bottom left-hand corner of the browser.
2. Click on the clock icon.
3. Click Text.
4. Click the paper icon by the text you'd like to log.
Your text has been logged on the donor or volunteer's Account Activity.
