Client Services Salesforce

Understanding my Drug Screen Metrics

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The My Advocate Performance dashboard helps you track your performance and meet expectations, including drug screen metrics. These metrics show whether drug screenings were done for your clients and logged on time. While some campuses have Advocates log results and others rely on Community Living, you are responsible for making sure your clients are screened and following up with your leader if needed.

This article explains how to read and understand your drug screen metrics.

The reports below show all your clients and the status of their drug screenings.

Tracking Drug Screens

1. 🧪Ensure Drug Screens are completed by the 3rd week of each month(Last 90 Days, A - shows % not tracked): It shows the percentage of clients on your caseload who have not had a drug screen, indicated by a "-" symbol. It also displays the percentage of drug screens that were 🔴Late (recorded after the 3rd week of each month) and 🟢On Time (recorded before the 3rd week).

The data reflects your performance over the last 90 days.

Way to screen!

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