Client Services Salesforce

Updating Client Income

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As a client gains income whether through a job, SSI, or some other form, we need to update that on their contact record. If we have clients receiving income from specific sources, we receive additional food from the food bank. That's why updating this information is such a key priority.

This article describes how to update a client's income.

From the Client's Contact Page.

1. Click Details.

2. Scroll down to the Income and Insurance section.

3. Select the pencil by Income Type.

4. Select the new Income Type the client is receiving.

5. Click the right arrow.

If a client is no longer receiving a particular income stream, select the Income Type in the Chosen column and press the left arrow to remove it.

Scroll down to the Income Type you need to remove and delete the Per Month amount.

6. Scroll down to the Income (Per Month) section.

7. Type in the monthly amount the client is now receiving in the correct income.

The client's income has been updated.

That data is looking so fresh and so clean!

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