From the Program Engagement Page, staff can see all details for the client's engagement in this Program phase and take specific actions like client notes, service deliveries, assessments, etc.
This article describes how to navigate the Program Engagement page for Make Progress. To learn how to navigate the Program Engagement pages for Find Hope and Choose Help, click here. To learn how to navigate the Program Engagement page for Sustain and Grow, click here.
Highlights Panel
1. Program Engagement Name: Always states Program Phase - Campus Date Started: Client Name.
2. Client's Name: Links back to the Client's contact page.
3. Program Phase.
4. Active/Inactive: Shows whether the client is active in the Program Phase.
5. Expected Completion Date: The date the client is expected to complete that Program Phase. In Make Progress, this is based on their Persona track.
6. # Days Enrolled: The number of days the client has been enrolled in this Program Phase.
7. Quick Action buttons.
Stage Path - Visible only for TPH
8. The Stage path shows what stage of TPH Make Progress a client is in.
Information Section
9. Client's Name: Links back to the Client's contact page.5. Status: Whether or not the Program is currently active at Atlanta Mission.
10. Persona: Indicates the program track and level of services the client can receive.
11. Program Engagement Name: Always states Program Phase - Campus Date Started: Client Name.
12. Program Phase.
13. Active/Inactive: Shows whether the client is active in the Program Phase.
14. Recovery Level: Unique to TPH, shows what stage of Make Progress at TPH the client is currently in.
15. Date of Next Level Change: Unique to TPH, shows the anticipated date the client will move to the next stage.
16. Last Service Date: The date a service such as a pass, MARTA Card, session, or referral was provided to the client.
17. Attendance Summary: Shows the percentage of class or group sessions that a client was enrolled in that they attended in this Program phase. (i.e. Enrolled in 8 class sessions, attended 6 - 75%)
18. Consecutive Absences: Shows the number of Consecutive Absences a client has had.
Team section
19. Assigned Advocate.
20. Assigned Social Worker/CRS.
21. Assigned Counselor.
22. Assigned Vocational Manager.
Pre-Employment Checklist Section
23. Pre-Employment Checklist: This section is used to help determine a client's eligibility for JSW Downtown or Job Search at TPH.
Additional Details section
24. Start Date: The date the client was enrolled in this Program Phase.
25. # Days Enrolled: The number of days the client has been enrolled in this Program Phase.12. Created By: Who created the Program.
26. Expected Completion Date: The date the client is expected to complete that Program Phase. In Make Progress, this is based on their Persona track.
27. Site: The site the Program phase is taking place in.
System Information Section
28. Created By: Shows what staff member created the Program Engagement.
29. Record Type: Shows what Program Phase the client is in.
30. Last Modified By: Shows what staff member last modified the Program Engagement.
Right Sidebar
31. Client Notes: All progress notes written during this particular Program Phase. New Client Notes can be created from this section.
32. Goals and Case Plans: All Goals and Case Plans for this particular client for this particular Program Phase. New Goals can be created from this section.
33. Service Deliveries: All MARTA Cards, passes, referrals, and sessions given during this particular Program Phase.
34. Service Participants: All classes or groups the client is enrolled in.
35. Assessments: All assessments created during this particular Program Phase. New Assessments can be created from this section.
36. Files: All files uploaded directly to the Program Engagement. Can be helpful for files that only Case Managers and Leaders should see.
37. Jobs: All jobs obtained during this particular Program Phase. New jobs can be created from this section.
38. VTAs: All Vocational Training Assignments assigned during this particular Program Phase. New VTAs can be created from this section.
39. Approvals: All approvals created during this particular Program Phase.
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