Recent updates
-
Recording an Internal AM Referral
Updated onArticleAs Case Managers in Find Hope and Choose Help at The Shepherd's Inn continue to meet with clients on their caseload, they may discover that a client would be best served at The Potter's House. When this occurs, the client needs an Internal AM Referral and to apply to The Potter's House. This article describes how to record an Internal AM Referral and how to begin the application to The Potter's House. To learn how to record an External Community Referral, click here.
Next Steps I'm a Campus Director, Now What? (copied) Service Deliveries (Passes, MARTA, Referrals)
-
Recording a Vocational Assessment
Updated onArticleAs Social Workers and CRS in Make Progress continue to meet with clients on their caseloads, we need to administer a Vocational Assessment to determine the clients' eligibility for Job Search Workshop or @Work, as well as to determine any current barriers to employment. This article describes how to record a Vocational Assessment.
Next Steps I'm a Campus Director, Now What? (copied) Assessments
-
Helping a Client Fill Out the Intake Form and Waivers at Restoration House
Updated onArticleWhen a client has been accepted into Restoration House or My Sister's House, we need them to fill out the intake form in order to collect information important for their caseworker as well as to have them sign Community Living waivers, photo waivers, custody agreements, etc. This article describes how to help a female client fill out the WACS Intake Form.
Next Steps I'm a Campus Director, Now What? (copied) Screening and Intake - RH
-
Accessing a Client's Active Program Engagement
Updated onArticleAt times, a client will have quite a number of Program Engagements, whether they've advanced through all the phases of our Program or they've been a client at Atlanta Mission multiple times over the years. When this occurs, it can be difficult to locate the correct Program Engagement to view current information or input service deliveries for. This article describes how to quickly access a client's active Program Engagement.
Next Steps I'm a Campus Director, Now What? (copied) Getting Started
-
Removing Clients from a Class or Group
Updated onArticleAt times, when a client is taking a break from classes or has left Atlanta Mission, we need to remove them from a class or group. This article describes how remove clients for a class or group.
Next Steps I'm a Campus Director, Now What? (copied) Classes and Groups
-
Recording Engagement Strikes
Updated onArticleTo ensure our clients' are consistently engaging in the services we offer, we need to track occasions in which they do not participate or show up. One of our criteria for being able to move forward in the program is consistent engagement, so it's a key item to document. This article describes how to document an Engagement Strike on a client's profile. To document an Incident, click here.
Next Steps I'm a Campus Director, Now What? (copied) Incidents
-
Add Files while Writing a Client Note
Updated onArticleAs you write a client note, you are able to Add Files to their files including General Files, accessible to all service staff, Program Engagement files, accessible to only Case Managers and Leaders, and clinical files, accessible to clinicians and leaders. This article describes how to Add Files while Writing a Client Note.
Next Steps I'm a Campus Director, Now What? (copied) Client Notes
-
Marking a Client as Pregnant
Updated onArticleAt times, after a client has gone through Atlanta Mission intake, we will learn that they are pregnant. The client's pregnancy needs to be documented both for awareness on campus and so that their meal accommodations are updated. This article describes how to mark a client as pregnant.
Next Steps I'm a Campus Director, Now What? (copied) Updating Client Information
-
Record a Missed Bed Check
Updated onArticleAt times, our clients may miss their bed check for a variety of reasons including a hospital stay, a pass, or if they decide to leave Atlanta Mission and did not inform a staff member. We need to track when a client has missed bed check and the reason why. There are two ways to record a Missed Bed Check: from the Client's Contact Page and from the Client's Bed. This article describes how to mark a missed bed check. To learn how to discharge a client from a bed, click here.
Next Steps I'm a Campus Director, Now What? (copied) Beds and Bed Assignments
-
Filling out the Client Intake Form - Performed by the Client
Updated onArticleOnce a client is accepted to Atlanta Mission, they need to fill out an intake form and sign some waivers. This article describes how to help a client fill out the Client Intake Form at The Shepherd's Inn.
Next Steps I'm a Campus Director, Now What? (copied) Screening and Intake - TSI