In order to properly track a client's individual progress and in order to track overall Client Flow Metrics like how many clients who started completed Transformations became @Work Alumni.
The Retention Coach is responsible for marking the date a client reached @Work Alumni.
This article describes how to mark that a client has reached @Work Alumni. To learn how to discharge a client from @Work, click here.
From the Client's @Work Program Engagement
1. Scroll down to the @Work Phase and Status section.
2. Click the Pencil Icon by @Work Alumni.
3. Set the @Work Phase to Alumni.
4. Select the the client reached @Work Alumni (must be no more or no less than 1 year after their @Work Job Start Date).
5. Set the @Work Status to Graduated.
6. Click Save.
The client is now marked as an Alumni! Time to Discharge them from @Work.
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