Recent updates
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Completing a Cold Weather Screening with a New Applicant
Updated onArticleWhen an applicant arrives seeking cold weather shelter, we need to properly assess their eligibility to receive Atlanta Mission services as well as to collect information to best serve them if they are accepted. This article describes how to complete a Cold Weather Screening with a new applicant seeking shelter. To complete a Cold Weather Screening with a previous client, click here.
Other I'm a Campus Director, Now What? Cold Weather Screening - MSH
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Uploading a Client Image
Updated onArticleOnce a client has been accepted to The Shepherd's Inn, we need upload a photo of them for security purposes, both for their badge and for their contact record in the system. This article describes how to upload a photo of the client to their contact record.
Other I'm a Campus Director, Now What? Screening and Intake - TSI
Article also found in:
- Community Living / I'm a CLA, Now What? / Cold Weather Screening and Intake
- Find Hope and Choose Help / I'm an Intake Specialist, Now What? / Screening and Intake - Restoration House
- Find Hope and Choose Help / I'm a FH/CH Leader, Now What? / Screening and Intake - TSI
- Other / I'm a Campus Director, Now What? / Screening and Intake - RH
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Helping a Mother or Guardian Fill Out the Children's Intake Form
Updated onArticleWhen a mother or guardian has been accepted into Atlanta Mission, we need them to fill out the Children's Intake form once they complete the Adult Intake form in order to collect information important for Children's Services case managers as well as to have them sign Releases of Information, photo waivers, and other agreements, etc. This article describes how to help a mother or guardian fill out the Children's Intake Form when they first arrive at Restoration House. Click here to learn how to help a client fill out the Adult Intake form at a later date.
Other I'm a Campus Director, Now What? Screening and Intake - RH
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Helping a Client Fill Out the Intake Form and Waivers at Restoration House
Updated onArticleWhen a client has been accepted into Restoration House or My Sister's House, we need them to fill out the intake form in order to collect information important for their caseworker as well as to have them sign Community Living waivers, photo waivers, custody agreements, etc. This article describes how to help a female client fill out the WACS Intake Form.
Other I'm a Campus Director, Now What? Screening and Intake - RH
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Completing a Walk-up Screening with a Previous Client at Restoration House
Updated onArticleWhen an applicant arrives at Restoration House seeking shelter, we need to properly assess their eligibility to receive Atlanta Mission services as well as to collect information to best serve them if they are accepted. This article describes how to complete a walk-up screening with a new applicant seeking shelter. To complete a walk-up screening with a new applicant, click here. To complete a phone prescreening with a previous client, click here.
Other I'm a Campus Director, Now What? Screening and Intake - RH
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Completing a Walk-up Screening with a New Applicant at Restoration House
Updated onArticleWhen an applicant arrives at Restoration House seeking shelter, we need to properly assess their eligibility to receive Atlanta Mission services as well as to collect information to best serve them if they are accepted. This article describes how to complete a walk-up screening with a new applicant seeking shelter. To complete a walk-up screening with a previous client, click here.
Other I'm a Campus Director, Now What? Screening and Intake - RH
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Marking a Client as Pregnant
Updated onArticleAt times, after a client has gone through Atlanta Mission intake, we will learn that they are pregnant. The client's pregnancy needs to be documented both for awareness on campus and so that their meal accommodations are updated. This article describes how to mark a client as pregnant.
Other I'm a Campus Director, Now What? Updating Client Information
Article also found in:
- Sustain and Grow / I'm a Sustain and Grow Lead, Now What? / Updating Client Information
- Find Hope and Choose Help / I'm an Intake Specialist, Now What? / Updating Client Information
- Make Progress / I'm an Advocate, Now What? / Updating Client Information
- Find Hope and Choose Help / I'm an Ambassador, Now What? / Updating Client Information
- Make Progress / I'm a Make Progress Leader, Now What? / Updating Client Information
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Creating Sessions of a Class or Group
Updated onArticleFrom the Program Page, Leaders and Campus Admins can select the Class that they need to create sessions for. This article describes how to create a new class or group sessions to offer in a particular Program.
Other I'm a Campus Director, Now What? Classes and Groups
Article also found in:
- Make Progress / I'm an Advocate, Now What? / Classes and Groups (Service Schedules and Sessions)
- Make Progress / I'm a Counselor, Now What? / Classes and Groups
- Make Progress / I'm a CRS, Now What? / Classes and Groups (Service Schedules and Sessions)
- Find Hope and Choose Help / I'm an Ambassador, Now What? / Classes and Groups (Service Schedules and Sessions)
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Creating a New Class or Group
Updated onArticleFrom the Program Page, Leaders and Campus Admins can create new Classes/Groups from the Program page to offer in that Program. This article describes how to create a new class or group to offer in a particular Program. To learn how to view Services offered in a particular Program click here.
Other I'm a Campus Director, Now What? Classes and Groups
Article also found in:
- Entire Manual / Client Salesforce Overall Manual / Services
- Sustain and Grow / I'm a Sustain and Grow Lead, Now What? / Classes & Groups
- Find Hope and Choose Help / I'm a FH/CH Leader, Now What? / Services
- Find Hope and Choose Help / I'm a FH/CH Leader, Now What? / Classes and Groups
- Make Progress / I'm a Make Progress Leader, Now What? / Classes and Groups
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Recording an Internal AM Referral
Updated onArticleAs Case Managers in Find Hope and Choose Help at The Shepherd's Inn continue to meet with clients on their caseload, they may discover that a client would be best served at The Potter's House. When this occurs, the client needs an Internal AM Referral and to apply to The Potter's House. This article describes how to record an Internal AM Referral and how to begin the application to The Potter's House. To learn how to record an External Community Referral, click here.
Other I'm a Campus Director, Now What? Service Deliveries (Passes, MARTA, Referrals)
Article also found in:
- Make Progress / I'm an Advocate, Now What? / Service Deliveries (Passes, MARTA, Referrals)
- Make Progress / I'm a Counselor, Now What? / Service Deliveries (Referrals, Passes, MARTA)
- Make Progress / I'm a CRS, Now What? / Service Deliveries (Passes, MARTA, Referrals)
- Find Hope and Choose Help / I'm an Ambassador, Now What? / Service Deliveries (Passes, MARTA, Referrals)