Recent updates
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Printing Incidents
Updated onArticleAt times, you may need to print a copy of the Ban, Community Living Infraction, Engagement Strike, @Work Write-Up, COAT, or Incident to share with the client or others. This article describes how to print a copy of the Incident.
Other I'm a Campus Admin, Now What? Incidents
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View All Service Deliveries for a Particular client
Updated onArticleAt times, Case Managers and Leaders need to view what Service Deliveries a client has received. This is particularly true if a client is transferred to another Case Manager. This article describes how to view all service deliveries for a particular client.
Other I'm a Campus Admin, Now What? Service Deliveries (Passes, MARTA, Referrals)
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Navigating Find Hope and Choose Help Program Engagement Pages
Updated onArticleFrom the Program Engagement Page, staff can see all details for the client's engagement in this Program phase and take specific actions like client notes, service deliveries, assessments, etc. This article describes how to navigate the Program Engagement page for Find Hope and Choose Help. To learn how to navigate the Program Engagement page for Make Progress, click here. To learn how to navigate the Program Engagement page for Sustain and Grow, click here.
Other I'm a Campus Admin, Now What? Getting Started
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Creating a Retention Coach Assessment
Updated onArticleAs a client begins working at their new job and meeting with their Retention Coach, we need to record a Retention Coach Assessment each time to ensure the client is meeting and growing in the Core Competencies in order to maintain and grow in their job. There are two ways to create a Retention Coach Assessment, from the Client's Contact Page and from the Client's Next Steps Program Engagement. This article describes how to create a Retention Coach Assessment.
Other I'm a Campus Admin, Now What? Assessments
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Mark Attendance for a Class or Group Session
Updated onArticleOnce a Class or Group session has occurred, we need to mark which clients were in attendance and which were absent. This article describes how mark attendance for a class or group session.
Other I'm a Campus Admin, Now What? Classes and Groups
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Record a Missed Bed Check
Updated onArticleAt times, our clients may miss their bed check for a variety of reasons including a hospital stay, a pass, or if they decide to leave Atlanta Mission and did not inform a staff member. We need to track when a client has missed bed check and the reason why. There are two ways to record a Missed Bed Check: from the Client's Contact Page and from the Client's Bed. This article describes how to mark a missed bed check. To learn how to discharge a client from a bed, click here.
Other I'm a Campus Admin, Now What? Beds and Bed Assignments
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Marking a Client as Pregnant
Updated onArticleAt times, after a client has gone through Atlanta Mission intake, we will learn that they are pregnant. The client's pregnancy needs to be documented both for awareness on campus and so that their meal accommodations are updated. This article describes how to mark a client as pregnant.
Other I'm a Campus Admin, Now What? Updating Client Information
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Adding Follow-Up Comments to an Incident
Updated onArticleAt times, you may need to add follow-up comments to a Ban, Community Living Infraction, Engagement Strike, @Work Write-Up, COAT, or Incident to share further coaching conversations with the client.. This article describes how to add follow-up comments to an incident.
Other I'm a Campus Admin, Now What? Incidents
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Completing a Walk-up Screening with a New Applicant at Restoration House
Updated onArticleWhen an applicant arrives at Restoration House seeking shelter, we need to properly assess their eligibility to receive Atlanta Mission services as well as to collect information to best serve them if they are accepted. This article describes how to complete a walk-up screening with a new applicant seeking shelter. To complete a walk-up screening with a previous client, click here.
Other I'm a Campus Admin, Now What? Screening and Intake - RH
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Navigating Make Progress Program Engagement Page
Updated onArticleFrom the Program Engagement Page, staff can see all details for the client's engagement in this Program phase and take specific actions like client notes, service deliveries, assessments, etc. This article describes how to navigate the Program Engagement page for Make Progress. To learn how to navigate the Program Engagement pages for Find Hope and Choose Help, click here. To learn how to navigate the Program Engagement page for Sustain and Grow, click here.
Other I'm a Campus Admin, Now What? Getting Started