Recent updates
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Mark a Client as Quarantined
Updated onArticleAs clients enter quarantine for COVID or TB, we need to note this in the system for for meal delivery, knowing where they are currently in the building This article describes how to mark a client as quarantined. To learn how to remove a client from quarantine, click here.
Other I'm a Campus Admin, Now What? Beds and Bed Assignments
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Create a New Service
Updated onArticleWhile Program Leaders and Campus Admins can create new Classes and Groups, to create a new service, like a new type of pass, staff must reach out to the Systems team in order to create that service. This is because the automation for service delivery creations will have to be modified to include that new service. Put in a request for the Service Creation in your particular Program Phase at https://atlantamission.org/itrequest.
Other I'm a Campus Admin, Now What? Services
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Recording Engagement Strikes
Updated onArticleTo ensure our clients' are consistently engaging in the services we offer, we need to track occasions in which they do not participate or show up. One of our criteria for being able to move forward in the program is consistent engagement, so it's a key item to document. This article describes how to document an Engagement Strike on a client's profile. To document an Incident, click here.
Other I'm a Campus Admin, Now What? Incidents
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Add Files while Writing a Client Note
Updated onArticleAs you write a client note, you are able to Add Files to their files including General Files, accessible to all service staff, Program Engagement files, accessible to only Case Managers and Leaders, and clinical files, accessible to clinicians and leaders. This article describes how to Add Files while Writing a Client Note.
Other I'm a Campus Admin, Now What? Client Notes
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Accessing a Client's Active Program Engagement
Updated onArticleAt times, a client will have quite a number of Program Engagements, whether they've advanced through all the phases of our Program or they've been a client at Atlanta Mission multiple times over the years. When this occurs, it can be difficult to locate the correct Program Engagement to view current information or input service deliveries for. This article describes how to quickly access a client's active Program Engagement.
Other I'm a Campus Admin, Now What? Getting Started
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Recording Multiple Services at Once
Updated onArticleWhen Case Managers give out passes, MARTA Cards, or provide referrals, we need to record those service deliveries. For the ease of system engagement, Case Managers are able to record multiple service deliveries at once and view those records. This article describes how to record multiple service deliveries at once.
Other I'm a Campus Admin, Now What? Service Deliveries (Passes, MARTA, Referrals)
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Removing Clients from a Class or Group
Updated onArticleAt times, when a client is taking a break from classes or has left Atlanta Mission, we need to remove them from a class or group. This article describes how remove clients for a class or group.
Other I'm a Campus Admin, Now What? Classes and Groups
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Recording a Vocational Assessment
Updated onArticleAs Social Workers and CRS in Make Progress continue to meet with clients on their caseloads, we need to administer a Vocational Assessment to determine the clients' eligibility for Job Search Workshop or @Work, as well as to determine any current barriers to employment. This article describes how to record a Vocational Assessment.
Other I'm a Campus Admin, Now What? Assessments
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Updating a Client's Meal Accommodations
Updated onArticleAt times, a client will have dietary restrictions whether due to a medical condition or personal choice. We need to note those meal accommodations in Salesforce. This enables the kitchen to provide the correct number and type of meals as needed. This article describes how to update a client's meal accommodations.
Other I'm a Campus Admin, Now What? Updating Client Information
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Remove a Client from Quarantine
Updated onArticleAs clients exit quarantine for COVID or TB, we need to note this in the system for meal delivery and knowing where their current bed is in the building This article describes how to remove a client from quarantine. To learn how to mark a client as quarantined, click here.
Other I'm a Campus Admin, Now What? Beds and Bed Assignments